Coordinator, Business Operations

Category: Job Openings
Deadline: 06/30/2021
Website: https://www.njpac.org/about/careers/


Position Summary:
The primary responsibility of the Coordinator of Business Operations is to ensure high quality delivery of the Arts Education Programming. The position will work in direct support of the Manager, CRM and Business Operations and in collaboration with all members of the Arts Education team to effectively support the implementation of the Arts Education programs with a concentration of, but not limited to, registration, financial aid, database management, payroll and budgeting.

Essential Duties and Responsibilities:
Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Coordinator of Business Operations shall include but are not limited to:

Essential Duties and Responsibilities:
Salesforce (35%)
● Train with Manager, CRM and Business Operations to become the Salesforce Assistant Administrator
● Support Manager, CRM and Business Operations with Salesforce management for Arts Ed, including:

● Data Quality, Data Input, Data Management
● Troubleshooting
● Reporting
● Projects and their implementation
● Updates and modifications
● Training and onboarding for Arts Ed
● Communicate and collaborate with the CRM and Developer
● Maintain documents with up-to-date Standard Operating Procedures for Salesforce

Operations (35%)
● Collaboration with the Program Operations Coordinator:
● Tracking and assembling data for RFPs
● Aligning Program budgets with operations for contract development and execution
● Manage Arts Training registration, including layout, intake questions, and form logic as applicable
● Ensure accurate enrollment and attendance data
● Develop a process for effective communication with families about payments, financial aid, programmatic inquires, and registration process
● Perform other duties necessary to support the effectiveness and efficiency of the Arts

Education Department
Finance (30%)
● Complete payroll each week for the Arts Ed department and review with the Manager, CRM and Business Operations
● Reconcile the GL with Salesforce to ensure accurate allocation of AR and AP in collaboration with finance
● Support Manager in the budgeting process by compiling documentation, data, and stats as requested
● Communicate with schools and purchasing offices for invoicing, purchase order execution, and payment allocation
● Conduct regular Data Quality checks to maintain accuracy from all Salesforce users in relation to budgeting, expenses, and revenue

Qualifications and Special Requirements:
● At least two (2) years administrative experience; previous work experience in arts and/or education fields a plus
● Investigative mindset and creative thinker to solve problems and implement solutions
● Computer proficiency, especially Microsoft Suite and Google Suite
● Ability to learn and manage digital platforms and tools
● Experience with Salesforce
● Strong interpersonal skills and ability to work and communicate effectively with colleagues and external partners
● Detail-oriented, organized, and efficient
● Ability to work flexible hours, evening, and weekends as needed
● Multilingual a plus
● Bachelor’s degree in Education, Arts, or Business field preferred, or equivalent experience

Please email résumé and cover letter to jobopportunities@njpac.org with the subject line Coordinator, Business Operations.

If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Contact: Human Resourcesx
Email: jobopportunities@njpac.org

Newark Arts Council cannot be held liable for any problems users may have with the parties whose opportunities are listed here. This listing is informational only, and Newark Arts Council and its staff do not endorse any third-party listings on this site. Further, no opportunity listings, information provided in opportunity listings, nor contact information has been verified by Newark Arts Council or the website operators, and they assume no liability for them or for any services rendered by listed parties on this website.

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